6. Make sure your sound is on and turned all the way up. Make sure you haven’t muted the video in the browser window.
7. You may want to try and reboot your computer. You will be able to watch to the episodes after you do so.
8. Make sure that the time and date are correct!
Please allow for around 30 minutes for your email to be delivered. If it is past 30 minutes, be sure to check your Promotions, Spam, and Junk email folders for our email. You can also email us at email@example.com for assistance.
We also recommend signing up for SMS text notifications
Also, remember: Each episode is available for 24 hours entirely for free!
-- If you have plugins installed in your browser, they might be causing problems for the video player. To test for this, open a “Private or Incognito” window from your browser's File menu, and use that window to visit the page that has the video.
-- If others in your home are using the WiFi or if you are located too far away from the wireless router this will cause streaming trouble. We recommend moving closer to your router and ask others in your household to limit online activities until you have watched the video.
-- After you have tried all of these, if you are still having trouble, try restarting your computer.
At 6 pm EST each day of the launch, you will receive an email containing the unique link to the newest episode.
(NOTE: Please locate the correct email corresponding to the live episode. Each email contains a unique link directing you to the specific episode.)
Each episode is available for 24 hours for free. Please be sure to mark your calendar so you have time to watch them all!
Episode 1 – Defining Longevity
Live January 13th from 6pm EST to January 14th at 5:59pm EST
Episode 2 – The Functional Medicine Approach to Heart Disease
Live January 14th from 6pm EST to January 15th at 5:59pm EST
Episode 3 – The Functional Medicine Approach to Cancer
Live January 15th from 6pm EST to January 16th at 5:59pm EST
Episode 4 – The Functional Medicine Approach to Balancing Hormones
Live January 16th from 6 pm EST to January 17th at 5:59pm EST
Episode 5 – The Functional Medicine Approach to Optimal Brain Health
Live January 17th from 6pm EST to January 18th at 5:59pm EST
Episode 6 – Eating for Longevity
Live January 18th from 6pm EST to January 19th at 5:59pm EST
Episode 7 – Longevity Habits and Innovative Therapies
Live January 19th from 6pm EST to January 20th at 5:59pm EST
Episode 8 – The Longevity Roadmap / Putting It All Together
Live January 20th from 6pm EST to January 21st at 5:59pm EST
-- Congratulations on your purchase! In order to create your digital membership, you'll need to locate the email sent to your inbox with the subject, "Login instructions for Longevity Roadmap"
(If you can't find it, please be sure to check your Spam and Promotions folders)
-- Then, you'll need to click the large button to create your password.
-- Then, bookmark the login page and return any time you'd like to review the content.
Yes, closed captioning is available! If you are streaming the episodes during our launch, look in the lower right hand corner of the video player for a CC button to enable the closed captions.
If you purchase the Longevity Roadmap docu-series, each video will also have the closed captioning option available, along with digital transcripts.
We are happy to help! If you have questions, concerns, or comments, please email our amazing customer support team at: firstname.lastname@example.org
The Longevity Roadmap purchase is all digital only (no physical items will be shipped). You can access your content immediately! To access your purchase, please locate the email sent to your inbox with the subject "Login instructions for Longevity Roadmap" and create your password. Once you have done that, Click here to log in.
Please email our support team if you have additional questions: email@example.com
During the launch, we air each episode for 24 hours entirely for free! If you miss an episode or want to access all of the Longevity Roadmap content at any time or share with your loved ones, we encourage you to purchase lifetime access to the Longevity Roadmap docu-series + bonus content. Click here to learn more!
We are also pleased to let you know that we will offering a free friends and family replay weekend January 23rd and 24th. So, be sure to share this information with your loved ones and tune in!
-- Each episode has a unique link that is sent in your email. Clicking on the grid will not redirect you to the current episode.
-- Please locate the email with corresponding episode link or email us at firstname.lastname@example.org
-- If you can't find the email, check your Spam and Promotions folder